Transition Manager (Call Center Telemarketing), Manila in Manila, National Capital Region

Job DescriptionUnderstand client requirements for a project. Execute and implement complex and comprehensive network solution projects for a line of client processes. Focus on developing and deploying tools methods best practices to drive seamless transitions from clients to SGS while reducing transition costs and se with Clients to understand Client needs and map processesTravel to client site as and when requiredEnsure clarity on performance standards and SLAs required by the clientNegotiate with the client on SLAs so as to ensure the quality of deliverables are achievable with respect to timelines costs and finalize on the sameInteract with the Operations Head other key positions to articulate client needsEnsure regular interaction with the Technology team to state clearly the expectations and support QualificationMust have experience in implementation, program management, defining reengineering a process and implementing quality initiativesMust have handled at least 23 transitions independentlyExposure to Project Management, Technology Design, Client interaction, Technology Transition MigrationGraduate from a recognized Institute or University in any mum 8 years of work experience in BPOCall CentreHas managed large teams in the pastCan start ASAPMust be flexible with changes For more details send your resumes r text your FULLNAMEDESIRED POSITIONLOCATION and send to 0947535675309276006733
Location
Manila
Salary
₱130,000
Company
Wired Kings Recruitment Solutions
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