Service Center Manager (Logistics Transport), Manila in Manila, National Capital Region

Job Description
Manage the Operations Center by planning, forecasting and implementing strategies to ensure improvement in productivity, service and transit time performance whilst managing costs.
Provide high quality services and demonstrate value to customers while meeting and satisfying customers needs.
Work with management team to build cohesive, high motivated team.
Achieve the operation KPIs and business goals by communicating and providing full functional support to the Ground Operations management team.
Ensure the performance of all vendors in line with teamand meet network standards.
Liaise with local authorities such as Labour Department, Police Department and Customs Excise in meeting industry and authorities standards and requirements.
Work close with Hub operations while implementing countries operational initiatives.
Ensure the process between Service Centre and Hub operation is in line with network standards.
Support the business acquisition process and provide after sales support in order to achieve revenue and profitability targets.
Manage all customers inquires and ensure high quality services provided.
Liaise with Operations Support Management ensuring smooth operation in the owner operator system.
Ensure employees in Operations are trained and developed to meet business and succession needs.
Location
Manila
Salary
₱70,000
Company
Optimus Executive Search
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