Resource Desk Coordinator Job, Manila in Manila, National Capital Region
Title:Resource Desk Coordinator
ID:JREQ040306
Description
Allocation of client trainers in Siebel, Trust and Outlook.Marketing the class schedule using Dreammail and creating class schedule flyersBook customers on available classesMonitor, respond to the incoming emails from the KN mailboxAssistin clearing up the Siebel queue.
We are the leading source of intelligent information for the worlds businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision:makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must:have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the worlds most trusted news organization.
Qualifications
Candidate must possess at least a Bachelors/College Degree , Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Secretarial, Commerce or equivalent.At least 1 year(s) of working experience in the related field is required for thiBS/BA or equivalent work experience in the design of training and learning coursewareMasters degree advantageousLearning or Training:related professional certifications are a plus. (i.e. ASTD, CPLP, eLearning Design Certification, etc.)Training:related professional certifications a plus.s position.Willingness to learn or basicunderstanding of the Thomson Reuters Markets business and the Client Training function in particular.Excellent internal and external customer service orientationContinuous diligence and high quality in largely repetitive tasksAdherence to set processesExcellent type:writing / keyboard commandComputer skills: MS Office, advanced knowledge of MS Outlook, Internet ExplorerExperience with Siebel CRM a plusAttention to detail and process orientated are essential qualilties for this roleGood personal and telephone skills with customer'sPreferably 1:4 Yrs Experienced Employees specializing in Clerical/Administrative Support or equivalentAt Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one : collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance : and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing adrug:free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, careers.thomsonreuters.
More information about Thomson Reuters can be found on thomsonreuters.
Job: Administration Family Group
Primary Location: Manila, PH
Other Locations:
Organization: F and R CSMSE Marketing Operations and Analytics
Schedule: Full:time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
Location
Manila
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